Terms & Conditions - OneRoof Jewels

1. Platform Overview

OneRoof Jewels serves as a professional sourcing platform connecting jewellery retailers with multiple independent manufacturers.

2. Product Representation

All designs displayed are indicative. Final specifications, including weight, purity, customization, and pricing, are confirmed during the order finalization process.

3. Order Finalization

• • Adding products to cart does not constitute a confirmed order
• • A dedicated sales representative will assist in finalizing requirements
• • Orders are confirmed only after mutual agreement

4. Pricing Structure

Pricing is dynamic and may vary based on:

• • Prevailing gold rates
• • Purity (KT)
• • Making charges
• • Customization requirements

Final pricing is communicated prior to confirmation.

5. Payment Terms

Advance payments may be required to initiate production. Specific terms will be communicated during order confirmation.

6. Production & Delivery

Orders are manufactured through verified partners and delivered via secure logistics providers. Timelines may vary depending on customization and production requirements.

7. Quality Assurance

All jewellery undergoes stringent quality checks and adheres to applicable hallmarking standards.

8. Cancellation & Claims

Confirmed orders are generally non-cancellable. Any discrepancies must be reported immediately upon delivery.

9. User Responsibility

Users are responsible for providing accurate and complete information. Misuse of the platform may result in restricted access.

10. Limitation of Liability

OneRoof Jewels shall not be held liable for delays or disruptions caused by external factors including logistics, market fluctuations, or unforeseen circumstances.

11. Amendments

We reserve the right to modify these terms at any time. Continued use of the platform implies acceptance of the updated terms.